Terms and conditions of the PYRO1312.com online shop
which lays down, among other things, the rules for the conclusion
of sales contracts through the shop, including the most important
information about the Seller, the shop and the consumer's rights.
TABLE OF CONTENTS
§ 1 Definitions §
2 Contacting the Seller §
3 Technical requirements §
4 In-store Purchases §
5 Payments §
6 Order fulfilment §
7 Right of withdrawal §
8 Exceptions to the right of withdrawal §
9 Complaints §
10 Personal data §
11 Reservations
Annex 1: Model withdrawal form
§ 1 DEFINITIONS
Working days - days from Monday to Friday with the exception of
public holidays.
Account - a free-of-charge function of the Store (service
provided electronically) regulated by separate regulations,
thanks to which the Buyer may set up his individual Account in
the Store.
Consumer - a consumer within the meaning of the Civil Code.
Buyer - any entity purchasing from the Store.
Rules and Regulations - these Rules and Regulations.
Shop - online shop Pyro1312 operated by the Seller at
www.Pyro1312.com.
Seller – SABSTR Covenant sp. z o.o. Podłączna 75A 42-625 Ożarowice nip: 6252484101 regon: 523204367.
§ 2 CONTACTING THE SELLER
1) Postal address: SABSTR Covenant sp. z o.o. Podłączna 75A 42-625 Ożarowice
2) E-mail address: [email protected]
§ 3 TECHNICAL REQUIREMENTS
(1) For the proper functioning of the Store requires:
a device with Internet access
web browser supporting JavaScript and cookies.
(2) For placing an order in the Store, in addition to the
requirements specified in paragraph 1, an active e-mail account
is necessary.
§ 4 SHOPPING IN THE SHOP
(1) The prices of goods shown in the Shop are the total prices
for the goods, including VAT.
(2) The Seller points out that the total price of the order
consists of the price for the goods indicated in the Store and,
if applicable, the cost of delivery of the goods.
(3) The goods selected for purchase should be added to the
shopping cart in the Store.
(4) The Buyer then chooses from the available in the Store: the
method of delivery of the goods and the method of payment for the
order, and provides the data necessary to complete the order
placed.
(5) An order is placed when the Buyer confirms its contents and
accepts the Terms and Conditions.
(6) Placing an order is tantamount to concluding a sales
contract between the Buyer and the Seller.
(7) The Seller shall provide the Consumer with confirmation of
the conclusion of the contract of sale on a durable medium at the
latest upon delivery of the goods.
(8) The Buyer may register with the Store, i.e. create an
Account therein or make purchases without registering by
providing his/her data with each order.
(9) Foreign shipments are sent at the responsibility of the
ordering person, we are not responsible for packages lost or
undelivered in foreign trade.
10. PURCHASES CAN ONLY BE MADE BY A PERSON OF FULL AGE
§ 5 PAYMENTS
An order placed can be paid for, at the Buyer's option:
1. by ordinary bank transfer to the Seller's bank account.
2. via the payment platform:
PayU
(1) If the Buyer chooses to pay in advance, the order must be
paid for within 2 working days of placing the order.
(3) The Seller informs that in the case of some payment methods,
due to their specificity, paying for the order by this method is
only possible immediately after placing the order.
(4) By purchasing from the Store, the Buyer accepts the use of
electronic invoices by the Seller. The Buyer has the right to
withdraw his acceptance.
§ 6 CONTRACT PERFORMANCE
(1) The seller is obliged to deliver goods without defects.
(2) The lead time of the order is indicated in the Shop.
(3) In the event that the Buyer has chosen to pay in advance
for the order, the Seller will proceed to fulfill the order after
it has been paid.
(4) In the event that the Buyer has purchased goods in one order
with different lead times, the order will be fulfilled within the
time limit applicable to the goods with the longest lead time.
(5) Goods purchased in the Store are delivered depending on the
method of delivery chosen by the Buyer:
1. through the courier company
(6) If the Buyer chooses to collect the goods in person, the
goods will be ready for collection on the indicated date of
completion of the order, and if the Seller indicated the date of
dispatch of the goods - within this period.
(7) overseas shipments are sent at the responsibility of the
person ordering, we are not responsible for packages lost or
undelivered in overseas traffic.
(8) Order processing time is 1-2 working days from receipt of payment.
§ 7 RIGHT OF WITHDRAWAL
(1) The consumer has the right to withdraw from the contract
concluded with the Seller through the Shop, subject to § 8 of the
Terms and Conditions, within 14 days without giving any reason.
(2) The period of withdrawal shall expire after 14 days from the
date:
1. on which the Consumer came into possession of the goods or on
which a third party other than the carrier and indicated by the
Consumer came into possession of the goods.
2. on which the Consumer has taken possession of the last of the
goods or on which a third party, other than the carrier and
indicated by the Consumer, has taken possession of the last of
the goods in the case of a contract involving the transfer of
ownership of multiple items which are delivered separately.
3. conclusion of the contract - in the case of a contract for
the supply of digital content.
(3) In order for the Consumer to exercise his/her right of
withdrawal, he/she must inform the Seller, using the data
provided in § 2 of the Terms and Conditions, of his/her decision
to withdraw from the contract by an unequivocal statement (for
example, a letter sent by post or information transmitted by e-
mail).
(4) The consumer may use the model withdrawal form at the end of
the Terms and Conditions, but it is not obligatory.
(5) In order to meet the withdrawal deadline, it is sufficient
for the Consumer to send information concerning the exercise of
his or her right of withdrawal before the expiry of the
withdrawal period.
EFFECTS OF WITHDRAWAL FROM THE CONTRACT (
6) In the event of withdrawal from the concluded contract the
Seller shall return to the Consumer all payments received from
him less the costs of delivering the goods immediately, and in
any case no later than 14 days from the day on which the Seller
received the return shipment.
(7) The Seller shall refund the payment using the same means of
payment that were used by the Consumer in the original
transaction, unless the Shop and the Consumer agree on a
different solution.
(8) The Seller shall withhold reimbursement of payments until
the goods have been received.
(9) The Seller asks to return the goods to the address: Ożarowice, Podłączna 75A, 42-625immediately and in any case no later than 14 days from the day on which the Consumer informed the Seller about withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the14-day period.
(10) The Consumer shall bear the direct costs of returning the
goods.
§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
(1) The right of withdrawal from a contract concluded at a
distance shall not be granted to the Consumer in respect of a
contract:
1. in which the object of the performance is a non-refabricated
thing, produced according to the Consumer's specifications or
serving to satisfy his/her individualised needs.
2. in which the object of the performance is an item that is
perishable or has a short shelf life.
3. in which the subject matter of the performance is an item
supplied in sealed packaging which cannot be returned after
opening for health or hygiene reasons, if the packaging has been
opened after delivery.
4. in which the subject matter of the performance is things
which, after delivery, by their nature become inseparable from
other things.
5. in which the subject matter of the performance is sound or
visual recordings or computer programs delivered in sealed
packaging if the packaging has been opened after delivery.
6. for the supply of newspapers, periodicals or magazines,
except for a subscription contract.
7. where the price or remuneration is dependent on fluctuations
in the financial market which are beyond the trader's control and
may occur before the end of the withdrawal period.
8. for the supply of digital content which is not recorded on a
tangible medium if the performance has begun with the consumer's
express consent before the end of the withdrawal period and after
the trader has informed the consumer of the loss of the right of
withdrawal.
(2) A person other than the Consumer has no right of withdrawal
from a distance contract.
§ 9 COMPLAINTS
(1) In the event of a defect in the goods, the Buyer has the
opportunity to claim faulty goods on the basis of the warranty
regulated by the Civil Code or the guarantee, if a guarantee was
granted.
(2) Using the warranty, the Buyer may, under the terms and
within the time limits specified in the Civil Code:
1. make a declaration to reduce the price
2. in the case of a material defect - make a declaration to
withdraw from the contract
3. demand the replacement of the item with a defect-free item
4. demand the removal of the defect3. The Seller asks to submit complaints on the basis of the
warranty to the postal or electronic address indicated in § 2 of
the Terms and Conditions.
(4) If it turns out that in order to consider the complaint it is
necessary to deliver the advertised goods to the Seller, the
Buyer is obliged to deliver the goods at his own expense to the
address SABSTR Covenant SP.Z.O.O Podłączna 75A 42-625 Ożarowice
5. If the goods have an additional warranty, information about
it, as well as about its conditions, is available in the product
description in the Store.
(6) Complaints concerning the operation of the Store should be
sent to the e-mail address specified in § 2 of the Rules and
Regulations.
7th Complaints will be considered by the Seller within 14 days.
OUT OF COURT CLAIMS DISPUTES AND CLAIMS DISPUTES
8. In the event that the complaint procedure fails to produce the
result expected by the Consumer, the Consumer may
make use of, among other things:
1. mediation conducted by the locally competent Provincial
Inspectorate of Trade Inspection, to which a request for
mediation should be submitted. As a rule, the proceedings are
free of charge. The list of Inspectorates can be found here:
https://www.uokik.gov.pl/wazne_adresy.php#faq595.
2. the assistance of a locally competent permanent amicable
consumer court operating at the Provincial Inspectorate of Trade
Inspection, to which a request for consideration of the case
before the amicable court should be submitted. As a rule, the
proceedings are free of charge. The list of courts is available
at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
3. the free assistance of the municipal or district consumer
ombudsman.
4. the online ODR platform available at:
http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
(1) The administrator of the personal data provided by the Buyer
when using the Shop is the Seller.
(2) The Buyer's personal data is processed mainly on the basis
of the agreement and for the purpose of its implementation, in
accordance with the principles set out in the General Regulation
of the European Parliament and of the Council (EU) on data
protection (RODO). Detailed information on the processing of data
by the Seller is contained in the privacy policy posted in the
Shop.
§ 11 RESERVATIONS
(1) The provision of unlawful content by the Buyer is prohibited.
(2) Each order placed in the Shop constitutes a separate sales
contract and requires a separate acceptance of the Terms and
Conditions. The contract is concluded for the time and purpose of
fulfilling the order.
(3) Contracts concluded under these Terms and Conditions shallbe concluded in the Polish language.
(4) In the case of a possible dispute with the Buyer who is not
a Consumer, the competent court shall be the court with
jurisdiction over the seat of the Seller.
(5) None of the provisions of these terms and conditions does
not exclude or in any way limit the rights of the Consumer under
the law.
(6) The provisions relating to goods and the contract of sale
shall apply accordingly to the digital content and the contract
for the supply of digital content, unless these Terms and
Conditions specify these matters separately.